Claims Handling

At the core of every insurance company's reputation is its ability to handle claims in a timely, professional manner. After all, isn't that really what people are paying for? People responsible enough to see the value in insuring their assets or actions feel like they deserve a company responsible for them, as policyholders. And really, doesn't that sound like a reasonable expectation?

The fact is that at Founders, we understand that people will experience loss and that they will look to us to guide them through the process of putting the pieces back together. It is our understanding and embracing of this principle that has allowed us to become the carrier of choice for many of our producers.

To insure our success in providing you and your customers with the best claim service possible, we employ the following benefits:
  • Multi-lingual claim staff
  • 24-hour new loss contact by an adjuster
  • State-of-the-art imaging system providing our staff instant access to documentation necessary to process claims quickly and efficiently
  • Vehicle drive-in appraisal sites
  • Online claim reporting
  • Online policyholder claim information made available to web-registered producers